- All Livestock orders will be shipped via Overnight Shipping unless unavailable due to your location. We will use the carrier that is appropriate for your area. Please note that live arrival is still guaranteed if an overnight option is not available to you.
- We will include appropriate heat/cold packs for your shipment – free of charge!
- Fish are bagged appropriately to their type but always with pure oxygen and Seachem Stress Guard to bind ammonia and reduce stress from shipping. StressGuard also binds to exposed protein in wounds to promote healing and to reduce the likelihood of infections.
- All Livestock Orders will be shipped on the following Tuesday (weather pending) after you place your order. (If you require other arrangements please make them before placing your order.)
- Dry Goods will be shipped via USPS Priority mail unless you contact us first to make other arrangements.
- Free shipping will be applied to orders over $250.00
Live Arrival Guarantee:
- Live Arrival is guaranteed on all livestock shipments.
- Credit will be offered on any DOAs and can be used on a future order.
- Shipping costs are non-refundable.
- There is no time frame in which the credit must be used. You will not lose the credit if you choose not to use it right away.
- Contact us immediately if there are any issues upon arrival for further instructions.